Frequently Asked Questions

  • Do you offer same-day flower delivery?

    Yes, we offer same-day flower delivery. Orders should be placed as early as possible, and delivery is subject to availability.

  • What areas do you deliver to?

    We deliver throughout Swadlincote, Burton upon Trent and the surrounding areas. If you’re unsure whether we deliver to your area, please get in touch and we’ll be happy to help. Postcodes we deliver to are DE11, DE12, DE13, DE14, DE15, LE65, DE65 and DE73.

  • Can I order flowers online?

    Yes! You can browse our collections and place your order directly through our website. If you have something specific in mind, please contact us to discuss a bespoke design.

  • Can I order over the phone?

    Yes, you can place an order over the phone if you’d prefer to speak to someone in person. Payments can be made securely over the phone.

  • Do you create bespoke bouquets?

    Absolutely. Every bouquet can be tailored to your preferred flowers, colours, style and budget to create something truly personal.

  • Do you provide funeral flowers?

    Yes. We specialise in bespoke funeral flowers, including coffin sprays, wreaths, hearts, letters, crosses and personalised tributes. We work closely with families and funeral directors to create meaningful floral arrangements.

  • Can you create custom funeral tributes?

    Yes. We can create personalised funeral tributes to reflect hobbies, interests, occupations or special memories, helping you honour your loved one in a unique way.

  • Do you provide wedding flowers?

    Yes. We create beautiful wedding flowers, including bridal bouquets, bridesmaid bouquets, buttonholes, corsages, ceremony flowers and reception arrangements. We’d love to discuss your vision and help bring it to life.

  • How far in advance should I book wedding flowers?

    We recommend booking as early as possible to secure your wedding date. However, if your wedding is approaching, please contact us as we may still be able to help.

  • What if I don’t know which flowers to choose?

    Don’t worry! We’re always happy to offer advice and recommend seasonal flowers that suit your occasion, style and budget.

  • Can I request specific flowers?

    Yes. If you have particular flowers in mind, we’ll always do our best to source them. Please note that some flowers are seasonal or subject to availability.

  • Do you cater for all budgets?

    Yes. We offer beautiful floral arrangements to suit a range of budgets without compromising on quality.

  • How do I care for my flowers?

    Trim the stems at an angle before placing them in fresh water, use the flower food provided, change the water every few days and keep your flowers away from direct sunlight, radiators and fruit to help them last longer.

  • How can I contact Flowers by Love?

    You can contact us by phone, email, social media or by visiting our shop on Swadlincote High Street. We’re always happy to help with any questions or special requests.